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Bryan,
I
was all set to call you today once I had a minute...and the next time I
looked at the clock it was 6 pm...I got there at 6AM :(
BUT
you or the folks that work for you made my day!
This morning when I left for work the sprinkler was shooting straight
into the sky...the one next to the cement that was replaced yesterday.
I was GOSH dangit; I had to replace 2 that Alltimit broke when they put
in the sod a couple weeks ago! This is getting expensive and I didn't
break anything, I was going to call you and see if you could get the
cement guys to fix what they broke!
When I got home tonight I saw they had removed the cement forms by the
walk....as I looked closer it looked like the sprinkler head had been
replaced.
NO I thought, would they really care enough to come back and fix what
they broke?
I
had to turn the sprinkler on to find out and sure enough it was working
like new!
Stuff happens and I don't like to complain but sometimes you feel like
you need to speak up.
Which I intended to do because I had just paid to replace all of these
sprinkler heads over there...and then some more when Alltimitt broke 2
of them.
I
can't tell you how nice it is to work with people that take
responsibility for what they do and just make it right. You have always
been about that, even when you and I haven't seen eye to eye.
The
subs you have, have always been about that (except for the electrical
company, maybe).
Your word and commitment mean something and that matters.
Thank you for making my day!
In
fact thank you for building my home!
Mario
That's what I like...
Every time I turn on the
lights or look at the dehumidifier or turn off the 2nd cooler in the
basement or plug in a battery to be charged....outlet handily located
inside the cabinets in the kitchen...I could go on and on.
Every time I do one of
these things I am thankful your attitude was always...."it is the right
thing to do" Many of these "little" features would not have been
incorporated into the home had you added cost plus markup plus "hassle
charge" or if you had the attitude of the electrical was already bid.
These little things help to truly make this a home.
Or the fact you agreed with
me about the electrical box and siding outside; you did not have to
agree to fix for us, but you looked at it and determined it is the right
thing to do.
Or the fact that you did
not have to get involved in the Geo issue with Joe; it wasn't your
issue, but you helped to get things rolling towards getting it done
right.
Thank you Bryan;
Mario
(Homeowner Lot 132 Southbridge - Waunakee)
Click
HERE
to view Mario's custom home
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